Poker Academy Support FAQ

Contact support via this page being sure to include the email address you used to register your product and your activation key or a scan of your purchase receipt. (email support@poker-academy.com)

back to you as soon as possible.

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us a message using this form and include which levels you play and if possible your activation key and we can give you a trial update as we fix this problem.

Local gaming stores in your area may also carry Poker Academy 2.

(PC FAQ or Mac FAQ). This will stop all reloading of hand histories.

If you wish to retain these hands then please contact support for detailed instructions on repairing your game logs. Please include what operating system you are using in your message.

These rooms show up in green in the Poker Academy Online. These 'Green' rooms are strictly practice rooms and will not affect your PAX account.

Now if you're sure you were in a PAX room, and you've waited more then a minute to check your account, please contact us. Include your online username and the room name that you were in. We'll take a look at the logs and make sure credit is given where due!